Every customer who places an order with RAUW.STORE. has the choice of the following payment options;
IDeal / credit cards / Visa / Mastercard / American Express / KBC / Belfius / Bancontact.
All orders are shipped within the Benelux on Monday - Friday between 10 am and 5 pm. Unfortunately, we have to take into account the times that are imposed on us by the carriers.
If an order is placed for 15 hours you can assume that the product will be delivered the next day in the Netherlands via PostNL.
Foreign deliveries depend on the trade agreements between The Netherlands and the country of origin. 95% of the shipments will be sent via UPS. That is why we ask for your telephone number so that the delivery can be guaranteed by the carrier.
If you have questions, you can always contact:
Returning your goods:
Our returns guarantee entitles you to return the product for any reason within 14 calander days of receiving the product(s). You have the right to open the package and check the contents but the product must be return unused.
Meaning all original price labels, tags and packaging must be on the product when sending back to Rauw. After receiving returned products Rauw Store will check the product all these point. All products without any of the above details will not be accepted back by us.
All return shipment are not covert. If you like to return one of your orders yo can send it to:
RAUW.STORE
Huidenstraat 28 a, 1016ET Amsterdam
